Ruffle Nursing Dress - Ruby Wine

COVID-19: When preparing your Order we strongly enforce essential health and hygiene protocols which include thorough hand washing, sanitiser use and the wearing of gloves.

Flat Rate $10 Shipping

Orders are processed every business day at 11am MT & usually shipped the same day from our Idaho warehouse. 

Standard $10 flat rate

Delivered to your door within 2-5 days to most US cities.  

Express $27 flat rate

Express delivery usually arrives within 2-3 days of shipping.

Free Shipping on orders over $200

Your Order is delivered free of charge when you spend $200 or more here at Peachymama. If you'd like Express on this delivery, choose the $18 Express upgrade you'll see at Checkout.

General Terms of Delivery

Your order will normally be processed the same day.

Your delivery may take a little longer than quoted if you're away from a major US city.

However, there may be some unexpected delays and we appreciate your patience. We always try to do our best to have your garments delivered to you as quickly as possible, choosing the best possible postal method for your area.

Delivery times only apply to products currently in stock.

In periods of high demand it is possible that an order will be accepted, with insufficient stock to fulfil it. In this case we will contact you as soon as possible to let you know and give you the option either to exchange it or obtain a refund.

When required, deliveries must be signed for by either yourself or a trusted friend/neighbour.

We reserve the right not to deliver orders if we believe the address is not secure, for example, to a communal postal address - if this affects an order you place, we will notify you as soon as possible.

Free Shipping Codes are applicable up to a shipping value of $30.

Missing Parcel

In an ideal World, tradesmen would always come on time and we’d all get a good night’s sleep, but the truth is things happen that may cause a delay in your order being delivered to you.

So, please wait an extra few days and if it still hasn’t arrived send us an email.

We use secure postal and courier services. If for any reason you do not receive your package, we will do our best to help track it down however we cannot be held responsible for replacing it.

If you suspect your parcel may have gone missing, contact us and we'll be happy to sort it out for you.

Peachymama's Refund Policy

You are entitled to a full refund on the cost of the garments if the following criteria is met:

• Your request is within the return period from date of shipping confirmation email.
• The garment(s) is in its original condition and has not been washed.
• The garment(s) has never been worn - apart from trying it on for fit.
• The garment is not a Final Sale or Clearance item and has been labeled as such prior to purchase.

If you're unsure, simply send us an email, call or text.

30 Day Return Period

Send your items to:

Download the Returns Form Here

We want you to be happy with the items you’ve ordered but sometimes they just don’t suit.

Peachymama’s standard return window is 30 days from the day you placed your order. This will normally give you plenty of time to receive your Order and try on your items.

We understand how busy things can get with a baby so if you think you may be a little late returning your item, simply email us to let us know.

Can I Exchange my items?

Yes. Send the item back to us with an accompanying note on the exchange.

Alternatively, we’ve found that the quickest and easiest way to ensure you get the item you want before it sells out is to place a new Order for the item you want and then send back the incorrect item for a refund.

Please note that Clearance items are not eligible for exchange.

Sale Items

If your garment has been purchased with any kind of sale or discount applied, we offer a refund or exchange if returned within the 30 day timeframe.

If your return is outside this timeframe, we offer credit note only.

If garments are not sent back in original condition and with all tags attached we reserve the right to decide if your item is eligible for a return or not according to the criteria set out below.

Final Sale & Clearance Items

No return, exchange or refund on Clearance or Final Sale items.

Clearance items are clearly labeled and are usually end of season stock that is heavily discounted.

We’re unable to accept returns for these items so please choose carefully.

Multi-Packs & Bundles

Peachymama offers you a wide range of pre-designed multi-packs consisting of some of our most popular items bundled into one easy to buy package.

These multi-packs are normally discounted and so if you decide to return a portion of it, the refund you’ll receive will be a) the purchase price of the Multi-Pack minus b) the full retail price value of the items you wish to keep.

It just means that the discount you receive when purchasing the multi-pack is no longer applied and the items you keep will be at their full retail price.

Promotions

Occasionally, we run Promotions where a free item is included when either the item quantity or dollar value of your Order exceeds a defined threshold (eg. ‘Spend $100 get a Free Bra’ or ‘Buy 3 Tops Get The 4th Free’…etc).

If you decide to return any item for a refund and this changes your final Order so that it is now below the Promotion’s threshold (either by quantity or value); you have two options:

1. You are charged the full price of the Free item and this amount is deducted from the total refund payable to you; or
2. You return the Free item (unused as per our return policy and we refund the total amount payable to you.

Incorrect Items or Faults

If we’ve sent you the wrong item by mistake or the item is faulty, we will happily exchange for another or apply a refund. We reimburse you for the return postage back to us so please also send us a photo of the postage receipt.

Note: If you find a fault, simply take a photo and email it to us along with your details.

Stop! Don’t Wash Your Garment Yet.

This is important: We cannot refund or exchange garments that have been worn or washed.

To make sure you have the best experience, always try it on and check the garment thoroughly for size, fit and faults before washing.

Why ‘Original Condition’ is Important

We’re a small family business and we need to be able to resell the item you’re returning. So that means all tags and labels are still attached and the garment has never been washed or worn, apart from trying it on for fit.

If the garment being returned has been washed, is marked ( eg. makeup, deodorant stains, perspiration marks, dirt, pet hair, etc) or if the garment has any strong odours (eg. perfume or deodorant), we reserve the right to refuse a refund on that item and will not incur the cost of postage back to you.

Swimwear Hygiene

Please ensure that your Peachymama swimwear items are tried on over your own underwear. In the interest of hygiene, we may refuse returned items where we reasonably consider that this has not been done.

The Best Way to Return Your Garment

1. Check that the garment is in its original condition with all tags & labels attached.
2. Neatly fold the garment - please don’t scrunch them in a ball as this damages the fabric and if so we will charge a $5 repressing fee.
3. Ensure it is clean and free of lint
4. Insert any paperwork required
5. Place it back in its original packaging or a clean plastic bag.
6. Post it back to us.

Return Postage

Send to:

For normal returns, it is your responsibility to pay for postage when returning an item to us.

If the criteria for a refund is not met for any reason, it will also be your responsibility for the postage back to you.